Frequently Asked Questions & Customer Service
We're happy to help in anyway we can! For answers to your questions and concerns, please choose a topic from the list below.
Frequently Asked Questions
What is my Hardiness Zone?
When will my order ship?
How do I place an order? How do I get a password?
What forms of payment do you accept?
How much do you charge for shipping & handling?
My coupon or discount doesn't appear. How do I claim it?
How do I unsubscribe from the e-mail list?
Product rate & review Policy
Rate & Review Policy
Updating Your E-mail Address or Billing/Shipping Address
Forgot Your Password?
Change Your Password
Subscribe or Unsubscribe from the Audubon Workshop's E-mail List
Subscribe or Unsubscribe from Audubon Workshop's Catalog Mailings
I'm having trouble receiving the Audubon Workshop's newsletter. How can I make sure I get it?
Missing Buttons or Links
Reporting Technical Problems
Did My Order Go Through?
Email Newsletter Help & Troubleshooting
Image Problems in AOL (funny colors, etc.)
Have another question? Send an e-mail directly to Customer Service.